|
|
We use the ACSC Essential Eight as our baseline. From application control and MFA to endpoint protection and security awareness training — we help you stay ahead of today’s threats.
As a Microsoft 365 reseller, we manage your email, Teams, SharePoint and Azure. We also provide hosted servers, cloud backup for PCs and local servers, and managed migration to the cloud.
Downtime costs money. We design and manage backup and disaster recovery solutions that keep your systems running — or get them back online fast — when the unexpected happens.
We manage your on-premise servers, or host them in our enterprise-grade environment — giving you the performance and reliability of a data centre without the overhead of running your own.
From simple switch configurations to complex network segmentation and managed security devices — we design, deploy and maintain the network infrastructure your business relies on.
Office, warehouse or multi-site — we use enterprise-grade tools to design and deploy Wi-Fi that actually works. We also troubleshoot and fix coverage issues in your existing network.
We set up and manage SIP phone systems, Microsoft Teams calling, Zoom and Webex — for small offices and large corporations alike. One number, every device, wherever your team is working.
Every Technicalities client has access to our Melbourne-based helpdesk — real people, on-site, ready to help by phone, remote session or in person. No call centres, no overseas queues.
Choosing an IT partner is about more than technology — it’s about who you trust to keep your business running. Here’s what makes us different.
Our entire helpdesk team is on-site in our Melbourne office. No overseas call centres, no remote-only support — just local people who know your setup.
We monitor and maintain your environment so most problems are resolved before you notice them. When something does need attention, we’re already across it.
We research and test products before recommending them. If Technicalities suggests it, we’ve done the work to understand it properly.
Established in 1998, we’ve grown with the businesses we support. Our longest-serving engineers have been with us for over 15 years.
We’re experts in business IT — but we can also help at home. Fast, friendly support for the technology your household depends on.
New computer or moving to a different platform — we handle the setup, data transfer, app installation and configuration so you’re up and running from day one.
NBN, fibre, 5G — whatever your connection type, we get you online and make sure your router and modem are configured for the best possible speed and reliability.
Dead spots, slow speeds, devices that won’t connect — we fix home Wi-Fi problems and set up mesh networks that cover every corner of your home.
We configure your email on any device — PC, Mac, iPhone or Android — and troubleshoot issues with sending, receiving, syncing and spam filtering.
Wireless or wired, home printer or multifunction device — we get it installed, connected to your network, and working from every device in the house.
Lights, music, security cameras, sprinklers, thermostats, door locks — we help you set up and connect your smart home devices so they work together seamlessly. Whether it’s Apple HomeKit, Google Home or Amazon Alexa, we get it configured and running the way you want.
New device, iOS update gone wrong, or iCloud sync issues — we set up your Apple devices properly, including email, contacts, iCloud backup and app configuration.
Every PC, Mac and mobile device connected to your home network is a potential entry point. We deploy and manage security tools that monitor devices in real time, block threats, and keep your household protected.
“The professionalism and level of service provided by Technicalities and in particular Nathaniel was outstanding.”
