Tag: Managed Service Provider

CrowdStrike: The crash and Repercussions In mid July, nearly everything ground to a halt. Microsoft computers started crashing which caused an outage that globally stopped 5,000 flights from taking off, supermarket checkouts to stop working, and Marvel Stadium to only allow patrons in based on viewing membership cards; like back in the 1990s. Who are…

The AI Future: What is Microsoft Copilot? Microsoft Copilot is an AI-powered assistant integrated into Microsoft Office applications, designed to enhance productivity and streamline workflows. Leveraging advanced machine learning and natural language processing capabilities, Copilot can help draft documents, create presentations, analyse data, and automate repetitive tasks. Key features of Microsoft Copilot include: By harnessing…

How Copilot Handles Your Data in Microsoft 365 In an era where digital collaboration and productivity tools have become essential, understanding how your data is managed and protected is crucial. Microsoft 365’s Copilot feature is designed to enhance productivity by integrating AI-driven assistance across various applications. This blog delves into how Copilot handles your data…

Embracing the Future with Pure Storage In the ever-evolving landscape of data management, staying ahead of the curve is essential. As part of Technicalities’ commitment to providing top-tier services and maintaining operational excellence, we have recently upgraded our data centre infrastructure with Pure Storage. This strategic investment underscores our dedication to leveraging cutting-edge technology to…

Cyber Awareness Training: Our Partnership with Phished In today’s digital age, cybersecurity threats are an ever-present concern for individuals and organizations alike. Among these threats, phishing remains one of the most prevalent and damaging. As cybercriminals continually refine their techniques, it is imperative that we stay ahead of the curve to protect our sensitive information…

Microsoft 365 Backups By default, Microsoft does not offer backup. If an email or file is deleted, it will likely sit in the ‘Deleted Items’ folder or Recycle Bin for a limited amount of time, often 30 days. Technicalities offers a backup solution that covers all Microsoft 365 emails, and files from OneDrive and SharePoint.…

SIEM as a Service Technicalities now offers (Security Information & Event Management) as a hosted service. Networks that sit behind a firewall appear to be safe, however the firewall (in its basic form) is meant to block incoming and outgoing connections. However, there must be some openings in order to allow in certain traffic such…

Callback Phishing Avoids Filters A new form of phishing is appearing and it has the ability to avoid email filtering programs. Phishing is the fraudulent practice of sending emails or other messages purporting to be from reputable companies in order to entice individuals to reveal personal information, such as passwords and credit card numbers. Unlike…

Why choose Technicalities as your MSP? Technicalities is a Managed Service Provider (MSP) that provides a range of IT services to organisations of all sizes. With years of experience in the industry, Technicalities has established itself as a market leader, and reliable MSP. Technicalities is a great MSP for many reasons. We have technical expertise,…

Application Whitelisting In today’s digital age, Application Whitelisting has become an increasingly popular security measure. So much so that it is the Number 1 recommendation on the Australian Government’s ‘Essential Eight’ list of recommendations.. The concept behind application whitelisting is simple: Rather than trying to block every potential threat, you simply allow only authorised applications…